Privacy Policy

Last updated: August 08, 2026

At Didoone, a store operated by Didoone Shop, we treat your family's information with the same care we put into our little designs. This policy explains what we collect when you visit https://didoone.com or place an order, how we use it, and the choices you have.

Information we collect

Information you give us:

• Your name and email address
• Your phone number, if you choose to provide it
• Billing and shipping addresses
• Your order history with us
• Messages you send to our support team

Information collected automatically:

• IP address
• Device, browser and operating system details
• Cookies and similar technologies
• How you browse and interact with our website

How we use your information

• To process, ship and track your orders
• To reply to your questions and handle returns and refunds
• To prevent fraud and keep our website secure
• To understand how our site is used and improve it
• To send marketing emails, if you choose to receive them

Service providers we work with

We share only the information each partner needs to do its job:

• PayPal to process payments
• DigitalOcean Spaces to store website files and images
• OpenAI to power product search on our website
• Telegram to send order notifications to our staff
• Our email provider (SMTP) to send order and support emails
• USPS, UPS, FedEx and DHL to deliver your orders
• Google Analytics and Google Ads for analytics and advertising cookies

Categories of data and who receives them

Selling and sharing

We do not sell your personal information for money. However, the advertising and analytics cookies used by Google Ads and Google Analytics may be considered "sharing" under the California Privacy Rights Act (CPRA) and similar state laws. You can opt out at any time on our Do Not Sell or Share My Personal Information page.

Your privacy rights

We extend the following rights to all customers in the United States:

• Right to know what personal information we collect and how we use it
• Right to access a copy of your personal information
• Right to delete your personal information
• Right to correct inaccurate personal information
• Right to opt out of the sale or sharing of your personal information
• Right to non-discrimination for exercising any of these rights

Depending on your state, you may also have the right to data portability and the right to opt out of targeted advertising and profiling.

How to send a request

Email [email protected] or use the form below. You may also use an authorized agent who has your signed written permission to act for you.

• Opt-out requests are completed within 15 business days. No account and no identity verification are needed.
• Other requests (know, access, delete, correct) receive a response within 45 days. If we need more time, we may extend this by another 45 days and will let you know.
• Appeals: if you disagree with our decision, email us with the subject line "Privacy Appeal". We respond within 60 days. If you are still not satisfied, you may contact your state Attorney General.

Children's privacy

Although we sell clothing for babies and kids, our website is meant for parents and other adult shoppers and is not directed at children. We do not sell or share the personal information of consumers under 16 without prior consent: consumers aged 13 to 15 may give consent themselves, and consumers under 13 need a parent's or guardian's consent.

Sensitive personal information

We do not collect sensitive personal information, so we do not offer a "Limit the Use of My Sensitive Personal Information" link.

Marketing emails

Every marketing email includes an unsubscribe link. After you unsubscribe, you will still receive transactional emails about your orders, such as confirmations and shipping updates.

Data retention and security

We keep personal information only as long as we need it for the purposes described in this policy or as required by law. We use reasonable safeguards to protect your information, and our site is served over an encrypted SSL connection, but no method of transmission or storage is completely secure.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised.